Using an ink cartridge which does not have the white label on it may damage the printer. If the white label has been removed from the ink cartridge, do not install the cartridge. If you're still experiencing a problem, try replacing the ink cartridge and make sure you are using a genuine EPSON ink cartridge which has a white label on top of it. This will eliminate the possibility of a defective printer cable, parallel port, or software issue. Another troubleshooting test to try is moving the printer to another computer. Increase the image resolution using your image-editing software, or decrease the size of the image. The resolution of your image may also be set too low. You can obtain the latest printer driver from the EPSON web site. If the nozzle check prints completely, and you're still experiencing a problem, make sure you are using the most current version of the printer driver. If there are gaps in the dot pattern, continue with another cycle. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. After printing a nozzle check, examine the printed dot pattern. A head cleaning and nozzle check must be performed as a cycle. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern.

If the previous steps do not resolve the issue, the print head nozzles may be clogged. Refer to your software documentation for help on adjusting colors. If the image does not contain the colors you expected, the color settings on your application software may need adjustment. For vertical banding, rough or grainy images run the Print Head Alignment utility to align the print heads for precise vertical lines.

If your output is faint, check the printer driver to make sure you have selected a print resolution other than Economy. Remove the paper and reload a new stack ensuring that the printable side is face up. The paper you are using may be damaged, old, dirty or loaded incorrectly. Let the printer driver automatically select the settings for the best quality. Also, the Halftoning and Color Adjustment Mode options may be set incorrectly for your document type. Make sure the Media Type setting matches the paper or media loaded. If MicroWeave is off, turn this feature on. Make sure that the printer's paper adjust lever is set to 0 for regular paper and + for envelopes or thicker media. What should I do? Verify that you are using the correct printer driver for your printer model. The quality of my printed output is unacceptable.

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